Don't hang up! Mondays are our busiest call day, but most calls are answered within five to ten minutes.
How can I request support?
To ensure proper tracking, all requests must be ticketed before they can be assigned to an engineer. There are two ways to obtain a service request:
Phone (preferred) - Call the Service Desk at 773-702-3456 and speak to an Analyst in order to place a service request.
Email - Email support is available for non-critical issues via help@bsd.uchicago.edu. For faster processing, please include complete contact information and a thorough description of your problem. (Note: Emails are not monitored off-hours, and will be ticketed within 2-3 business days.)
Other IS support contacts:
NSIT: 4-TECH
OB/GYN: 2-3809
Surgery IS: 2-2029
The University of Chicago ... 5751 S Woodlawn Ave
773-702-3456 help@bsd.uchicago.edu