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Give us a call at 2-3456 to find out how we can assist.


IT Service Desk (2-3456)

Troubleshooting and first-call resolution of many common problems; Active Directory & email password assistance; incident ticketing for issues requiring a deskside visit.

Desktop Support

Installation, configuration, and troubleshooting for supported hardware and software (deskside assistance); after-hours assistance available for critical issues.

General IT consultations

Assistance with new hardware purchases, security concerns, divisional projects or purchases, technology planning.

Enterprise services

Central file storage, including backup & file restore; spam filtering; server support

Security Consulting

Security review of servers and research computing environments; divisional security architecture

Web Services

Web site hosting, web templates, online survey tool (Perseus)

Other IS support contacts:

UCMC-IS: 2-3456
NSIT: 4-TECH
OB/GYN: 2-3809
Surgery IS: 2-2029