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Quick Tip

More often than not, it's faster to call us (2-3456) than write.

Calling one of our analysts directly ensures that we get all the necessary information up front (and we might be able to solve your problem right over the phone!)

How can I request support?

What are your hours of operation? What if I have a problem after the Service Desk closes?

I opened a request with the Service Desk. When will a Systems Engineer contact me?

What do "Normal," "High," and "Critical" priority mean?

The Service Desk asks me for my Asset Tag; what is this?

What services do you provide?

Contact us

Monday - Friday 6:30 am - 5 pm
773-702-3456

Other IS support contacts:

UCMC IS: 2-3456
NSIT: 4-TECH
OB/GYN: 2-3809
Surgery IS: 2-2029